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Hotel level cleanliness, home level comfort
Here are some things which you should know before booking TOPS'L Tides 0104
4.8 out of 5 stars. Based on 13 reviews
13 reviews
Loved the poolside location. The view is incredible too! We had everything we needed.
This was our 1st time at Tops'l and we will be back. The condo was perfect, decor was great, it was clean and had most of the essentials, but the front building, ground floor location to walk out to the pool and ocean was the best part. We had an amazing patio with tons of seating and never had to wait for an elevator which has always been a big deal in other high rise places. The grill/bar by the pool made it feel so much more like vacation and the food and drinks were all wonderful. Not cheap, but as expected for the area and quality of food. We would definitely book again.
Great experience
The unit itself was great and super convenient especially with the kids and all of our pool and beach toys. The disappointing part of the stay was twice we had things stolen off the patio and from the pool area. We didn’t see any security this year like we did last year and people were coming in from different hotels and using the amenities. The pool was dirty and had a yellow green film consistently all week and on our last day my husband found a needle in the pool that we made staff aware of but no one seemed concerned. The condo itself was very nice and inviting. It had everything we needed for a nice stay. It was clean when we arrived and exceeded expectations. Only hiccup was guests arriving as we were packing to leave and walked in on me and my kids. We would consider this unit again but that raises a question of safety for us.
We stayed at the Summit last year and really liked the TOPS’L resort. This year we made a point to be closer to the beach and resort pool/tiki bar & grill. The Tides condo was perfect for us and would rate that 5 Star. However, the resort pool was cloudy all week and I refused to allow my kids to swim in it. Maintenance was there Monday and confirmed my suspicions, being a pool owner myself, minimal water flow to the filter. No matter how much chlorine you dump into the pool, it won’t circulate and doesn’t do much good. In my opinion this is a health hazard. Vacasa was doing the bare minimum to keep the pool open, so guests wouldn’t complain and ask for refunds. I made a point to bring up my concerns upon checkout with a canned “I’ll make sure to bring this up to our general manager”.
My family and I were amazed how clean this unit was. We hope to rent it again.

Hosted by TOPS'L Beach And Racquet Resort